Privacy Policy
This privacy policy explains how The Chequers Inn Woolmer Green, a family-run pub and restaurant in Hertfordshire, collects, uses, and protects your personal information in compliance with United Kingdom data protection laws, including the UK GDPR.
Data We Collect
We collect personal data to provide and improve our services, from dining reservations to managing our premises. This includes information you provide directly, such as when making a booking, and data collected automatically through your interactions with our website and services.
Information You Provide Directly
You directly provide us with data when you interact with our services. This includes personal details (e.g., name, email address, phone number) when making a reservation, contacting us, or signing up for newsletters. We also collect transaction information from bookings and any feedback you send.
Automatically Collected Information
When you visit our website, we collect technical data like your IP address and browser type, as well as usage data such as pages visited. In line with our operational focus, we may also collect anonymised, non-identifiable data from on-site UK pub gaming machines for maintenance and compliance purposes.
Cookies and Tracking Technologies
Our website uses cookies to enhance your experience, remember preferences, and analyse site traffic. These are essential for functionalities like online booking. You can manage cookie settings in your browser, but disabling them may affect site functionality.
Managing Your Cookie Preferences
You have control over cookies through your browser settings. Most browsers allow you to block or delete cookies. For more information, consult your browser’s help section. We do not use cookies to collect personally identifiable information without your consent.
Analytics and Site Performance
We use analytics tools to understand how visitors use our site. This helps us improve our content and services for our UK audience. This data is aggregated and anonymous, ensuring compliance with UK data protection laws.
Third-Party Data Sharing
We only share data with trusted third parties essential for our operations, in strict compliance with UK data protection regulations.
Service Providers
We may share data with booking platform providers, payment processors, and technical support teams. Any marketing agencies we work with are bound by confidentiality agreements.
Legal Obligations
In rare cases, we may disclose data if required by UK law, such as to regulatory authorities, to ensure adherence to legal standards.
Your Rights Under UK GDPR
Under the UK GDPR, you have specific rights regarding your personal data. We respect these rights and provide mechanisms for you to exercise them.
Your Key Rights
Your rights include: Access to your data; Correction of inaccurate data; Erasure of your data (subject to exceptions); Objection to certain processing; and Restriction of processing in specific circumstances.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the details in the “Contact Information” section. We may need to verify your identity and aim to respond within one month as required.
Data Retention Periods
We retain personal data only as long as necessary for its original purpose, or as required by UK law. After this period, data is securely deleted or anonymised.
Retention Criteria
Booking data is typically kept for up to two years. Financial records are retained for seven years for tax compliance. Anonymised data from gaming machines may be stored indefinitely for analysis. Marketing data is retained until you unsubscribe or for a reasonable period.
Contact Information
For any questions about this privacy policy or your personal data, please contact The Chequers Inn’s data representative.
Data Controller
The data controller is The Chequers Inn Woolmer Green, operating under United Kingdom jurisdiction.
How to Contact Us
You can reach us via Email: [email protected]; Post: The Chequers Inn, Woolmer Green, Hertfordshire, United Kingdom; or Phone during business hours.
We value your privacy and strive to protect your data as a valued guest of our family-run Hertfordshire pub.